ATB specialise in the proactive support and management of IT systems used by small and medium business who are aiming to reduce the cost of ownership of their IT services to their business and reduce downtime to its employees. Our aim is to build a reliable relationship with your business and become a trusted and valued member of your team.
Based in Kent and covering the whole of the South East region our commitment and proactive approach to the continued management of your systems stability results in us monitoring your systems 24 hours a day, 365 days a year to ensure it remains in the best possible health, fully secured, patched and available for business use. Our careful attention to Information security ensures we safeguard your business systems from outside vulnerabilities in line with the latest guidelines.
How can we help you?
Every business requires a different level of support and we are happy to tailor our packages to meet the needs of any business allowing us to support any size of business in any location with the same high level of service. Our flexible range of support solutions ensures we are able to reduce the cost of ownership of your IT system whilst providing the best level of proactive support via both regular on-site presence and secure remote support technology.
Our online ticketing and call reporting systems make it easy for you to report problems to us as well as keep track of how calls are progressing whilst we work on them for you.
Why outsource your IT management?
Outsourcing the Management and support of your IT system allows us continually advise and enhance your systems whilst working with you help you gain that edge over your competitors. Our team of support engineers brings a wealth of business related technology knowledge far beyond that which your business could hope to gain from one employee and will also ensure that your business is never left unsupported due to holidays or sickness as we will always introduce a backup engineer with knowledge of your site.
Your dedicated account manager will remain in close contact with you throughout the business relationship to ensure we are meeting your needs and demands at all times.
Why Choose ATB?
Whilst there are a lot of companies who claim to be able to support your businesses IT systems there are few that are as successful and as well trusted as ATB. For over 12 years we have been helping businesses both large and small work smarter and we are serious about our commitment to you as your support provider. This is underlined by our certification of the British Standard 25999-2 for business continuity for which we have proved to an independent body that we can continue to provide our core services to our stakeholders in the face of a total loss disaster. At the time of certification we were the only IT support company in the UK to have gained this honour.
Click here to see our service portfolio or contact us now for a free no obligation consultation in the strictest confidence
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